Frequently Asked Questions
? Can I add my logo or design of my own?
Yes, of course, we provide OEM/ODM service. We can put your logo on the shoes, and we also can make the shoes according to your design. If you like, you can tell us your idea, then we make the sample for testing.
? What are the payment terms?
We accept L/C and T/T. Normally, a 30% deposit is required before production, with the balance paid upon the copy of the B/L.
? What upper materials are normally used for safety shoes?
Common materials include full grain leather, split leather, suede leather, smooth action leather, microfiber leather, and nubuck leather.
? What is your Sample Policy?
We charge a sample cost, which is returned once an order is placed. The delivery fee is covered by the buyer. Lead time is approximately 7-10 days for normal styles.
? What test equipment do you use for quality control?
As professional manufacturers, we use safety shoe wear testers, impact resistance testers, folding testers, and compression pierced testers to ensure maximum protection.
? What is the quality guarantee period?
All our safety shoes come with a 6-month quality guarantee after shipping. If the shoes are broken within this period, we provide compensation in the next order.