Frequently Asked Questions
Can I request a free pair of samples?
Yes, we provide samples for free. However, customers are responsible for the courier costs (such as DHL, Fedex, EMS, etc.).
Can you customize the shoes with our logo?
Yes, we specialize in OEM business. Our professional designers will help develop your logo on your shoe orders.
What are the payment terms?
We accept T/T, L/C at sight, and Western Union. For other specific requirements, please contact our sales team.
What is the quality guarantee period?
All our products come with a 3-month quality guarantee after shipping. If any damage occurs within this period, we offer compensation with new shoes.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 500 pairs. Trial orders are negotiable depending on the specifications.
Lento Shoe
